Kilmaluag Bay | Terms & Conditions
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Terms & Conditions

Terms & Conditions

A. Cancellation Policy B&B

Cancellation of any booking of the B&B will only be accepted in writing or by email. In the event of a cancellation more than 30 days before the reservation, all monies paid will be returned to the guest.

In the event of a cancellation less than 30 days before the first reservation, the guest will be liable for the whole amount of the booking, except for the days the B&B was successfully re-let.

Guests are strongly advised to take out appropriate holiday cancellation insurance.


B. Cancellation policy Cottage


The cottage can be hired on a weekly basis from Saturday to Saturday.
Time is required between tenancies in order to check and clean the house before the next Tenants arrive.
Occupation of the house will be given at 4pm of the first day of the let. The apartments must be vacated by 10am on the last day of the let. The right is reserved to charge for an extra day if tenants have not left by 10am unless agreed with the owners.

Cancellation Protection

We strongly recommend that you use holiday cancellation insurance to cover the cost of your holiday. This will provide you with piece of mind if an unforeseen event forces you to cancel your holiday. We will send the necessary forms with reservation receipts by post to offline reservations.

Payment and deposits for your Holiday

The initial payment is 25% of the total hire charge and may be paid by bank transfer.
The balance (good housekeeping deposit included) is payable no later than eight weeks prior to commencement of the holiday. If you are booking within eight weeks of the start of your holiday, payment in full is required with your booking form. Information including directions, key instructions and contact number is issued on receipt of the final payment.

Good Housekeeping Deposit

At the same time as making the balance of payment, not later than eight weeks in advance of the start of the holiday, an additional £150.00 good housekeeping and breakage deposit will require to be paid, which will be returned, after your holiday on the basis that there has been no damage to the property or any undue housekeeping requirements.

Cancellation Policy Cottage

Please note that, once a booking has been confirmed, you are liable for the whole cost of the holiday.
However, if the reason for cancellation is not covered by your insurance scheme, we will, in any event, endeavour to re-let the property and, if successful, we will make a refund.
Accordingly, it is important that cancellations are intimated to us by telephone followed by immediate written confirmation.


The property is furnished and equipped to cater for the stated permitted occupancy and includes pots and pans, crockery, cutlery, iron and ironing board, linen, bathtowels, washingmachine, dryer, fridge, freezer, dishwasher, smart-tv, blueray/dvd-player, and other items of domestic equipment as listed on the website.


By arrangement only


The cottage is supplied with pillows, (two per person) duvets and bed linen. Electricity, fuel oil, one bag of logs and towels are included in the price.

Terms & Conditions of Hire

The hirer shall ensure that the property is left in a clean and tidy condition and that the property and its contents are respected at all times. If damage occurs (beyond fair wear and tear) or excessive cleaning is required then a claim may be made on the good housekeeping deposit provided. Where such costs exceed the Good Housekeeping Deposit you will pay such excess to the owners within 14 days of being notified of the exces.

The Hirer shall not sub-let the premises or any part thereof.

The number of people occupying the premises shall not exceed the number stated for the premises.

The Hirer binds and obliges himself to vacate the hired premises without demand at the termination of the period of hire.

The Hirer binds and obliges himself to pay in for any loss or damage beyond fair wear and tear.

Your initial payment comprises a deposit of 25% of the total hire charge. The balance of the hire charge must be paid at least 8 weeks prior to the commencement of the holiday.
We will treat the booking as cancelled if the balance of the hire charge is not sent by this date.
If the booking is made within 8 weeks of the start of the holiday, payment in full at the time of booking is required.

We agree that, in the event of Cancellation, while all reasonable efforts will be made to re-let, the Hirer will be responsible for paying for the period of tenancy booked if a substitute cannot be found.

We accept no responsibility for loss, injury or damage to any member of the Hirer’s party or their property, arising in any manner out of the let of the premises, however caused.

The Hirer shall undertake to prevent any member of his party or pets from causing a nuisance or disturbance to neighbouring residents or farm livestock.

The Hirer undertakes to leave the hired premises secure if left unoccupied during the period of let.

The Hirer shall undertake to keep pets under control at all times, and will not leave pets unattended inside the property.

The Hirer undertakes to relieve the Lessor from any liability for damage or injury by any member of his party, however caused.

Smoking in the cottage is not permitted.

The Hirer warrants that the subjects let are to be used for the purposes of a Holiday. Accordingly, Section 12(2) and Paragraphs of Schedule 4 of the Housing (Scotland) Act 1988 applies to the letting to the Hirer.

We reserve the right of entry to the properties at all reasonable times for the purposes of inspection or to carry out repairs or maintenance.


It is important to us that you enjoy your holiday and every effort has been made to ensure this. However, in the unlikely event of dissatisfaction with the property or any subsequent problem, the hirer should immediately contact us, so that the opportunity to rectify the problem is given.

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